Online Payments - Frequently Asked Questions
Important
To protect your security, please ensure that you close your browser after completing
the online payment process.
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What are Online Payments?
Online payment refers to any payment made via a web browser for goods and services
using credit or debit cards.
Online payments are also commonly known as:
- ePayments
- Electronic Payments
- Internet Payments
- Web Payments
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Are My Payments Secure?
The page used to collect personal details such as your name and address is protected
by a digital certificate called a Secure Socket Layer (SSL). The secure-server software
encrypts all sensitive information using industry standard technology. Click on
the padlock icon in the bottom right hand corner of your browser to view certificate
details.
Details collected will only be used for the purposes of order fulfilment, and will
not be passed on or sold to, any other parties.
To protect your security, please ensure you close your browser after completing
the online payments process.
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What Can I Pay for Online?
UNIT4 currently accepts online payments for:
- Accommodation Invoices and Pre-Payment
- Tuition Fee Invoices and Pre-Payment
In the near future we also hope to extend the facility to include other payment
types.
In all cases you will need your student details, account details and a credit or
debit card to make a payment online. The account number will be on the invoice you
have received from the University. Take care to enter all details correctly or your
payment may be rejected or made to the wrong account.
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Can I Make Online Payments if I Live Outside of the UK?
Yes.
Our online payments system has made it possible for people across the world to pay
online 24 hours a day, 7 days a week.
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When is the Online Payments Facility Available?
The online payments facility is normally available 24 hours a day, 7 days a week.
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Which Cards Do we Accept?
We accept all major MasterCards, Visa cards and Switch cards.
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Can I Make Payments without Logging In?
The "Quick Pay" option can be used without the need to login, here you can make
a pre-payment ("Payment on Account") where an invoice does not already exist. The
"Quick Pay" option does not require you to be registered with the web payments facility,
or have an active username.
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When I login what Username should I Use?
At the login screen you are required to enter the student ID from your student card.
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What Does the Registration Process Entail?
The first information required is your student ID which is on your student card.
The next is your password which you should receive at enrolment.
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Which Option Do I Use � "Quick Pay" or "Balance Summary"?
The "Balance Summary" screen is intended for use by students registered onto the
online payments system, so that you can review your outstanding invoices, and select
which one to pay. You will need to be registered, with an active name and password.
The "Quick Pay" screen does not require you to be registered, or have an active
username. Since all you need to know is your student ID it is ideal for use by parents,
or if you know the amount you wish to pay.
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I Have Made a Payment but Have Not Received an E-mail Receipt. What Should I Do?
Contact the Cashiers Office in the Finance Department on +353-1-205-9797. Lines
are open from 09:30am until 15:30pm Monday to Friday (GMT). Quote your student ID
and this office will check to ensure that your payment has been successful and can
issue a copy receipt.
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Why do I get "page cannot be displayed" when I Proceed to Pay?
This is caused by the Internet Explorer browser options, and can be resolved by
adjusting your security settings.
To do this click on Tools --> Internet Options
Switch to the "Advanced" tab and scroll down to "security".
To allow our security measures to work, you will need to tick the boxes associated
with "Use SSL3.0" or "Use TLS1".
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The Details Displayed on My Account Appear Incorrect, What Should I Do?
You should contact the Student Credit Control Office on +353-1-205-9797. Lines are
open from 09:30am until 15:30pm Monday to Friday (GMT).
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I Have Forgotten My Password, What Should I Do?
If you have forgotten your password, please use the Password Reset option which
will automatically email a new password to you.
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Foreign Language Support
To translate text from these pages from English into a range of other languages
try Google�s Language Tools at http://www.google.com/language_tools?hl=en
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Feedback
If you have any comments or suggestions, please e-mail
mpw@unit4.com
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Contacts
If you have any questions about the online payments facility please contact the
Cashiers Office in the Finance Department or e-mail
mpw@unit4.com
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UNIT4 is committed to protecting your privacy online within the context of
current UK legislation. This privacy policy explains how we treat your personal
information.
By using the UNIT4 web site you consent to the collection and use of your personal
information in accordance with this policy. Though the policy has been developed
to take account of changes in Internet technology it is subject to change and any
such changes will only be notified on this page.
The pages used to collect personal details such as your payment card details are
protected by a digital certificate called a Secure Socket Layer (SSL). The secure-server
software encrypts all sensitive information using industry standard technology.
Click on the padlock icon in the bottom right hand corner of your browser to view
certificate details.
Details collected will only be used for the purposes of order fulfilment. Under
no circumstances do we supply your details to marketing organisations.
To protect your security, please ensure you close your browser after completing
the online payments process.
